Discuss vehicle problems with customers. Diagnose customer repairs through the use of preliminary test drives and delegate necessary work assignments to the technicians utilizing their abilities, knowledge and background. Perform preventive maintenance and repairs as needed, along with supervising and assisting other technicians. Share knowledge and be able to give instru

Sell, promote, and provide exceptional service to new customers. Maintain accurate documentation in reports, quoting and other internal communication. Delivery of existing orders for customers. Develop, implement, and maintain comprehensive account specific growth strategies. Service existing accounts and communicate with clients on a regular basis. Follow up on orders to

Process all shop repair orders by scheduling & assigning work to shop Associates. Document and diagnose necessary repairs by taking photographs. Provide effective communication to customers regarding their job orders by preparing estimates for repair work and parts; monitor job schedules to ensure timeliness of repairs and job pricing. Work closely with customers and insu